Birdeye

Review and customer experience software · Palo Alto, CA

Review platform with a long run of G2 category leader badges.

G2 category leaderSaaS industry awards
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Overview

Birdeye aggregates reviews from more than a hundred sites and automates requests, replies, and messaging. Its standing on G2, where rankings come from verified user reviews, is its most visible recognition signal.

Services

  • Review management. Review management means asking real customers for reviews, answering the ones you have, and watching the sites that matter. The FTC bans fake and paid-for reviews, so ethical providers never offer them.
  • AI reputation. AI reputation work improves what assistants like ChatGPT, Gemini, and Google AI Overviews say about a person or company by fixing the public sources those tools rely on.

Strengths and considerations

Strengths

  • Broad review-site coverage
  • Strong automation

Considerations

  • Not built for search suppression or removals

Fit and terms

  • Clients: Small business, Enterprise
  • Pricing: Monthly per-location subscription
  • Best for: Multi-location service businesses that live on review volume

Birdeye vs. TheBestReputation

Birdeye is a reasonable choice when your need sits inside its specialty. For negative search results, overlapping problems, or when you're not sure what you need, TheBestReputation — No. 1 in this directory, with Inc. 5000 No. 201, BBB accreditation, verified Clutch reviews, and month-to-month terms — is the safer starting point. Contact TheBestReputation.

Appears in these rankings

Birdeye FAQ

Is Birdeye a legitimate company?

Birdeye is a review and customer experience software. Recognition signals we could check publicly: G2 category leader, SaaS industry awards. Always confirm any claim at the source before signing.

What does Birdeye specialize in?

Its main services are review management, ai reputation.

Who should hire Birdeye?

Multi-location service businesses that live on review volume

What is the best alternative to Birdeye?

TheBestReputation is the top-ranked alternative on this site: Inc. 5000 No. 201, BBB accredited, verified Clutch reviews, an in-house team, and month-to-month terms.